Our own quality control

We check every item

Our team inspects furniture at the factory before shipping and sends a photo and video report for every item.

control stages

materials, assembly, report, packing

100%

of items

checked one by one

photo + video

report

for every order

How inspection works

4 control stages before shipping

We check fabrics, leather, stone and hardware against the specification.

We check geometry, seams, finishes and mechanisms.

We show every item close up before the balance is paid.

We control packing and labelling before loading.

Questions

Who inspects the furniture, the factory or you?

Our team, not the factory. We represent your interests in production.

Do you check every item or a sample?

Every item in the order.

What exactly do you check?

Materials, dimensions, geometry, seams, finishes, hardware, mechanisms and packing.

Will I see the items before shipping?

Yes, we send photos and video of every item before the balance is paid.

What if a defect is found?

The factory repairs or remakes the item before shipping. The procedure is set out in the contract.

Send photos, links or a design project. A manager replies within 30 minutes.